Numbers to Know and Ways to Connect

North Miami residents can access information specific to the status of city services in the following areas:

North Miami Emergency Operations Center (EOC) 305-893-6511

During an emergency activation, City Hall will close to the public and the EOC is activated. The EOC is staffed by essential personnel only. Call the EOC to report localized flooding or other City-related issue while the EOC is activated. Your call will be logged and sent to the correct department for action. If you have difficulty reaching our main number, you may also try these direct lines below to report specific issues.

North Miami Info Line 305-891-4636

This is a 24-hour automated message with the latest information and adjustments to City services.

Evacuation and Shelter Services 311 or 305-468-5900

Miami-Dade County coordinates area evacuations, the designation of emergency shelters, bus pickup sites, etc. Miami-Dade County Answer Center Dial 311 or 305-468-5900 or TDD: 305-468-5402

Florida Power and Light 305-442-8770

To report downed wires, power outages or streetlight outages.

Waste Pro 305-651-7011

For more information regarding your regular garbage and recycling services with Waste Pro.

Connect with NoMi

Connect with the city of North Miami through one or all of our easy to access platforms by visiting the Connect with NoMi page.

NoMi TV

NoMi TV (Comcast Channel 77 and AT&T Channel 99) available 24 hours a day on the City’s website. You can watch now!

  1. Additional Contacts

In addition, these numbers may be helpful for North Miami residents after the storm:

  • If you have a medical emergency, please call 911
  • After-hours City-related emergencies
    Report city-related issues, such as water main breaks, backflow problems, etc. to the Winson Water Plant at Sunkist Grove: 305-953-2854 (24 hours)

For general information, call North Miami City Hall at 305-893-6511

  • Utility Billing Division 305-895-9880
  • North Miami Public Library 305-891-5535 
  • MOCA 305-893-6211 
  • City Manager’s Office 305-895-9888 
  • Mayor and Council’s Office 305-895-9815 
  • City Clerk’s Office  305-895-9817 
  • NoMi Express Free Trolley 305-947-9995 
  • Office of Building Services 305-895-9820 
  • Development Services Department 305-895-9825 
  • Housing and Social Services Department 305-895-9895 
  • Neighborhood Services Department 305-895-9832 
  • Parks and Recreation Department 305-895-9840 
  • Public Works Department 305-895-9830 
  • Street Division 305-895-9878 
  • Storm Water/Flooding 305-895-9878 
  • Sewer Backup 305-895-9838 
  • Personnel Department 305-895-9866 
  • North Miami CRA 305-895-9839