Social Services

The Social Services Division is dedicated to the following:

  • Create an environment where individuals can learn, grow, and be satisfied
  • Enhance the overall well-being of clients and the community
  • Increase prevention efforts and protect people in need of care by delivering services in a practical manner regardless of race, ethnicity, income level, sexual orientation, or special needs


The division is to provide hope, support, and responsive referral services to our clients. It is our vision to move people and families toward quality human and social services, therefore, empowering them to meet their basic human needs.

Bill Assistance

Water Bill

A one-time emergency utility assistance pilot program to provide emergency utility assistance to qualified residents funded by customer and corporate donations, non-profit agencies and city employee donations. We will refer clients to the third party proposed by the City of North Miami or to other agencies that have similar assistance.

FPL Bill

A one-time assistance program that helps low and moderate-income energy individuals and families with utility payment assistance.