What will change about the residential collection service?

Instead of operating 4 days per week, services will be provided 6 days per week, Monday through Saturday. Recycling collection services were conducted on a biweekly basis, and now they will be conducted on a weekly basis. If you have questions regarding your services with Waste Pro, contact customer service at 305-651-7011.  

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1. How will the collection services of solid waste be affected if I am a business owner in the City of North Miami and currently using a waste collector, other than the one selected by the City?
2. What will change about the residential collection service?
3. Will my rates for commercial/residential increase?
4. What if I decide that I would still like to keep my servicer after three years?
5. If I receive commercial or multi-family waste collection services, who will I pay my bill to?
6. Why is North Miami making the change from doing the garbage pick-up itself to using Waste Pro?
7. Why did North Miami just force us to buy a new container for our garbage pick-up, if Waste Pro will not use the containers we were recently ordered to purchase?
8. Why do some apartment buildings or condominiums continue to be able to use other garbage companies while we must use Waste Pro?
9. Who can be contacted if there are problems with Waste Pro services?
10. What is the meaning of the letter the City sent to all the private haulers?