Media Contact: Eunicia Baker, MPA - Senior Public Information Officer
City of North Miami
305-893.6511 Ext. 12160


North Miami, FL – 9/13/2017

Following Hurricane Irma’s impact on South Florida, the City of North Miami is working diligently to restore our city’s daily operations and activities. As this process unfolds, there are several points of information that North Miami residents should notate. 
  • North Miami has experienced several water main breaks citywide. This is largely the result of uprooted trees. Though no contamination has been detected in our city’s water supply at the time of this notice, as a precautionary measure, the city of North Miami has implemented a boil water ordinance as of Sept. 13. For at least one minute, water should be brought to a rolling boil prior to drinking, cooking, brushing teeth, washing dishes or making ice. This notice applies to all City of North Miami Water Utility customers. 
  • Curfews in Miami-Dade County and therefore the city of North Miami have been lifted. Still, North Miami residents should refrain from outdoor activities and driving, as many power outages are still impacting our area. 
  • As of September 13, 2017, North Miami has 24,400 Florida Power & Light (FPL) accounts affected, 10,790 have been restored and 13,610 are without power. Check the status of power outages in your area with FPL's Power Tracker Map at 
  • The NoMi Express Shuttle bus service has resumed. Please note, Miami-Dade Transit is now providing 30 bus routes with normal service, including North Miami. Slight delays anticipated due to debris. Normal Metrorail service resumed on September 13. For updates, visit
  • Miami International Airport running, with limited flights scheduled for passenger and cargo. Passengers should contact airlines for flight information. 
  • To report damage caused by city-owned trees, water main breaks, sewer backups or other urgent city-related matters, contact the North Miami Emergency Operations Center at 305-893-6511. 
  • On Thursday, September 14, regular garbage pickup service will resume. Bulk trash collection also will begin on Thursday, September 14. ***Do not mix yard waste (vegetation) with garbage or any other debris.
  • City of North Miami administrative offices will remain closed until further notice. This also applies to all events, meetings and programs at the hosted by the North Miami Public Library, Parks and Recreation and the Museum of Contemporary Art (MOCA). The North Miami Emergency Operations Center is available for non-emergency questions and concerns by dialing 305-893-6511. 
  • North Miami employees can access information specific to City operations and staff schedules by calling the Employee Information Hotline at 305-895-9804.
  • The North Miami Parks and Recreations Department will reactivate its aftercare programs once Miami-Dade County School are back in session.   

 Post Hurricane Safety Tips:
  • FEMA Disaster Assistance program. This relief can include money to rent a hotel room or apartment and medical care. To apply, you must be a U.S. citizen (nationalized non-citizen or qualified alien) and go to or call 1-800-621-FEMA (3362) within 60 days of the date of disaster declaration. 
  • When traffic lights are out of service due to lack of electricity, treat the intersection as a 4-way stop before proceeding. 

  • Never use a generator inside homes, garages, crawlspaces, sheds, or similar areas, even when using fans or opening doors and windows for ventilation. Deadly levels of carbon monoxide can build up quickly in these areas and can linger for hours, even after the generator has shut off. Operate generators outdoors only in a well-ventilated, dry area, away from air intakes to the home, and protected from direct exposure to rain (preferably under a canopy, open shed, or carport). Do not plug the generator into a wall outlet.
  • Drive only if necessary and avoid flooded roads and washed out bridges.
  • Keep away from loose or dangling power lines and report them immediately to Florida, Power and Light (FPL) 1-800-4-OUTAGE (1-800-468-8243).  
  • Avoid walking in standing water and stay out of any building that has water around it.       
  • Use flashlights in the dark. Do NOT use candles. 
  • Check refrigerated food for spoilage. If in doubt, throw it out. 
  • Wear protective clothing and be cautious when cleaning up to avoid injury. ·         
  • Watch animals closely and keep them under your direct control. 
  • Avoid driving after sundown, until electrical power is restored. 
North Miami Residents should stay tuned to local television and radio advisories, NoMi TV-77, (North Miami’s Municipal Cable Channel) or contact the 24-hour automated information line at 305-891-INFO (4636). Follow the City on social media for Hurricane Tips and updates; FacebookTwitter and Instagram.  For more tips and information on hurricane preparedness, please visit and click on the Hurricane tab

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City of North Miami | 776 NE 125 Street | North Miami | Florida 33161 | 305.893.6511