Media Contact: Kassandra Timothe, Public Information Officer
City of North Miami
305-893-6511, ext. 12106
ktimothe@northmiamifl.gov

NORTH MIAMI GOES MOBILE WITH OFFICIAL CITY APP

North Miami, FL – 11/10/2015

The city of North Miami is pleased to launch myNoMi, the official platform for residents to access their government in a single location. With this new tool, North Miami residents can submit, track, and view nearby service requests online through their smartphones or desktop computer. Residents can also use the in-app widgets to find information about City events, public facilities, trash pickup, and more.   

To help the city of North Miami reach all of its residents, the application supports 17 languages through its One Voice Translation feature via the web portal. When a resident submits a request online in their native language, it is automatically translated into English for the City’s correspondent. Subsequent updates on the request are automatically translated back into the resident’s native language to enable a seamless dialogue between the government and residents.   

myNoMi is part of an overall program for the city of North Miami to improve resident communications and service delivery. On the backend, City staff redirects and responds to submitted requests through their customized workflow management system. The city of North Miami also uses the backend system to provide residents real-time status updates and comments on submitted requests.   

North Miami launched the application in partnership with PublicStuff, an innovative civic software company that helps residents and local governments connect to improve the quality of life in their communities.   

myNoMi is a free service and is available in the Apple App Store and Google Play for immediate use. Search My NoMiin the stores or go to these URLs to access; Android  iOS.   

To learn more about using PublicStuff in North Miami, please visit, www.northmiamifl.gov/myNoMi 

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About Public Stuff, Inc. 
PublicStuff, Inc. – Headquartered in New York City, PublicStuff helps residents connect with their local governments to build stronger, smarter, more connected communities. PublicStuff’s digital communications solution provides the easiest, most efficient way for government leaders to interact with their communities. For more information, visit publicstuff.com/tour   

About North Miami, Florida 
North Miami, Florida (pop. 60,000+) is a diverse community, located midway between Miami and Fort Lauderdale. As the sixth largest city of Miami-Dade County, North Miami is committed to growth in its business community, while also focusing on issues such as education, the arts, leisure activities, and sustainability to provide a viable future for its residents and to preserve the City’s rich history since incorporating in 1926. 
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City of North Miami | 776 NE 125 Street | North Miami | Florida 33161 | 305.893.6511
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