Finance Department - Utility Billing

Email: utility@northmiamifl.gov
Telephone:Telephone:
305.895.9880

The City of North Miami Finance Department oversees the billing for city utilities. Although commonly referred to as the “water bill”, your utility bill includes charges for water, sewer, storm water, sanitation and recycling, as well as a Miami-Dade County service fee. Code violations and civil citation (code and red light camera infractions) payments can also be made here.

NOTICE FOR NORTH MIAMI UTILITY CUSTOMERS - The City of North Miami’s Water and Sewer Utility implemented a new consumption-based rate structure in 2012 (Resolution No. R-2012-52) for water and sewer charges and maintained the annual Consumer Price Index (CPI) based rate structure for stormwater charges. Effective November 1, 2014, these rate structures propose an increase of 4.40% for water, 7.30% for sewer and 2.39% for stormwater charges in Fiscal Year 2014-2015. The new consumption-based rate structure for water and sewer was implemented in 2012, replacing the previous rate structure that was based on an annual inflationary increase. The City of North Miami Water and Sewer Utility’s Consumptive Use Permit (13-00059-W) issued in August 2010, required the adoption of a consumption-based rate structure as one of the conditions of issuance. The rate increases and assessments described herein were considered by the City Council at the public hearing held on April 10, 2012. Notice of this hearing was published on all customer utility bills.”

Click here for Spanish and Creole.
This notification is to comply with Florida Statutes 180.136.

North Miami utility bill payments can be made by mail, in person or via credit card. 

Online Services

The City of North Miami is now offering online access to utility billing (water service) accounts to all water utility customers. The goal is to provide quick access to account information, such as payment history and account summaries. Water service customers can also be able to track water consumption and set up paperless statements, which are services that will help to reduce the environmental impact of our operations over time.

The online utility account access is part of the ongoing efforts to phase in online account services. These services can be accessed at NorthMiamiFL.gov, under E-Services. Customers will create an online account in Citizen Services, which can be found under Citizen E-Portal.

For easy reference, click here to download the instructions on how to set up your online account.

Fees & Charges

 
Residential Water Consumption Rates
Usage per thousand gallons
Monthly
0 - 5,000
5,001 - 12,000
12,001 - 20,000
Above 20,000
$1.89
$2.65
$3.41
$3.80
Quarterly
0 - 15,000
15,001 - 36,000
36,001 - 60,000
Above 60,000
$1.89
$2.65
$3.41
$3.80
Apartments Water Consumption Rates
Usage per thousand gallons
Monthly
0 - 2,000
2,001 - 4,000
4,001 - 7,000
Above 7,000
$1.77
$1.86
$1.95
$2.13
Quarterly
0 - 6,000
6,001 - 12,000
12,001 - 21,000
Above 21,000
$1.77
$1.86
$1.95
$2.13
Commercial Water Consumption Rates
Usage per thousand gallons
Monthly
0 - 15,000
15,001 - 75,000
75,001 - 315,000
Above 315,000
$1.72
$2.29
$2.59
$3.45
Quarterly
0 - 45,000
45,001 - 225,000
225,001-945,000
Above 945,000
$1.72
$2.29
$3.59
$3.45

Sprinkler Water Consumption Rates
Usage per thousand gallons
All usage $3.49
Sewer Consumption Rates
Usage per thousand gallons
All usage $4.41
Calculation:
USAGEx$4.41x85%

 
Monthly Water Base
Charge
Fees
3/4" Meter (per living
unit)
1" Meter
1.5" Meter
2" Meter
2" (2) Meter
3" Meter
4" Meter
6" Meter
8" Meter
$12.51

$24.20
$59.34
$147.20
$147.20
$264.29
$527.75
$996.31
$1,757.51
Monthly Mobile Home Consumption
Rates
(Usage per thousand gallons)
0 - 295,000
Above 295,000
$1.82
$2.63
Monthly City Water Consumption
Rates
(Usage per thousand gallons)
0 - 60,000
60,001 - 405,000
405,001 - 780,000
Above 780,000
$1.70
$2.56
$3.07
$3.47

Base Calculation
Quarterly: Mtr size fee x units x 3
Monthly: Mtr size fee x units

Monthly Sewer Base
Charge
Fees
3/4" Meter (per living
unit)
1" Meter
1.5" Meter
2" Meter
2" (2) Meter
3" Meter
4" Meter
6" Meter
8" Meter
$16.88

$32.64
$80.07
$198.61
$198.61
$356.60
$712.10
$1,344.31
$2,371.38
Base Calculation
Quarterly: Mtr size fee x units x 3
Monthly: Mtr size fee x units
Stormwater Charge
$6.19 per ERU (per month)

Sanitation Charge
$21.20 per living unit (per month)

Click here to download the Current Water Rate Information

 
Opening a New Account

Customers must apply in person with a government-issued identification, and pay the required deposit at the customer service window at City Hall. The owners must provide proof of ownership, and tenants provide a notarized letter of authorization from the property owner/agent. Service is generally connected to properties with existing meters within 24 hours. Click here for the application form.

The City of North Miami requires that customers pay a refundable security deposit upon opening or re-establishing an account for water and/or sewer service. Accounts are not transferable. All outstanding unpaid bills from the same individual from a previous address must be paid in its entirety before a new application is accepted. The City of North Miami is not responsible for loss bills, and urges customers to contact the Utility Billing division for a duplicate bill or the balance on the account if a bill is not received.

The security deposit is refunded to the customer only if it exceeds the amount on the final closing bill. It is the customer’s responsibility to notify the City of North Miami when the service is no longer required so that the service be terminated.

Inside City Limits Customers
  Gov.
Issued
ID
Deposit
Per Unit
Processing
Fee
Proof of
Ownership
Owner's
Notarized
Approval
Business
License
or
Waiver
Residential
Owner $45 $10    
Tenant $180 $10  
Commercial
Owner Varies - $100 MIN $10  
Tenant Varies - $100 MIN $10

The deposit schedule for accounts outside of the City's boundaries is below.

Outside City Limits Customers
  Gov.
Issued
ID
Deposit
Per Unit
Processing
Fee
Proof of
Ownership
Owner's
Notarized
Approval
Business
License
or
Waiver
Residential
Owner $35 $10    
Tenant $140 $10  
Commercial
Owner Varies - $100 MIN $10  
Tenant Varies - $100 MIN $10

Acceptable proof of ownership: Recorded Warranty or Quit Deed, Certificate of Title or Settlement Statement – with signatures of both the buyer and the seller.

Notarized Owner Approval Letter: A notarized approval from the owner is required with the application:
• If property is owned by a company, ensure signee is listed on Company document (Sunbiz) or
• The authorization is written on a company’s letterhead, or
• The letter is accompanied with the signee’s ID or business card

Pay in person

Visit our Central Cashier located on the first floor of North Miami City Hall during regular business hours. You can also use our convenient drop box located at the south entrance of City Hall when our offices are closed.

Central Cashier
North Miami City Hall – First floor
776 NE 125 Street
North Miami, FL 33161
Hours:
Monday – Friday, 
8 a.m. - 4 p.m.

DROP BOX located at the South entrance of North Miami City Hall.

Please include your bill slip and payment with account number. Payments are typically posted by close of business of the next business day.

Pay by Credit Card

Enjoy the convenience, flexibility, and rewards of credit card payments for your North Miami utility bill. 

In cooperation with the City of North Miami, Official Payments Corporation offers individuals and businesses the opportunity to pay their Water Bill by telephone or online. Each transaction is limited to $500.00.

This service is safe, reliable and in accordance with all state and government regulations. In order to process your payment, Official Payments Corporation, the credit card service provider, charges a convenience fee of $4.95 per transaction.

Pay by Phone

Call the toll free number 1.800.2PAY.TAXSM (1.800.272.9829). Enter your Jurisdiction Code (1903) when prompted.

Pay Online

www.officialpayments.com

You will be asked to enter the following information:

Your account number 
Account address 
Your credit card information 
Total water payment

The system will give you the total of your payment including the appropriate convenience fee, obtain approval of the charge, as well as issue an onscreen confirmation number and a printable digital receipt. Confirmation is also emailed to users who request it. The charge will also appear on your credit card statement: the water bill amount on one line, the convenience fee amount on a separate line.

 


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City of North Miami | 776 NE 125 Street | North Miami | Florida 33161 | 305.893.6511
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