Community Planning and Development - Housing & Social Services

12400 NE 8 Avenue
North Miami, FL 33161
Office Hours
Monday - Friday
8:00 a.m. - 5:00 p.m.


The Social Services Division is dedicated to enhancing the overall well-being of clients and the community; to create an environment where individuals can learn, grow, and be satisfied; to increase prevention efforts and protect people in need of care by delivering services in a practical manner regardless of race, ethnicity, income level, sexual orientation, or special needs. The division is to provide hope, support, and responsive referral services to our clients. It is our vision to move people and families toward quality human and social services, therefore, empowering them to meet their basic human needs. 


Bill Assistance

Water Bill
A one-time emergency utility assistance pilot program to provide emergency utility assistance to qualified residents Funded by customer and corporate donations, non-profit agencies and city employee donations. We will refer clients to the third party proposed by the City of North Miami or to other agencies that have similar assistance

FPL Bill
A one-time assistance program that helps low and moderate-income energy individuals and families with utility payment assistance

Financial Literacy

Financial Literacy is the ability to use knowledge and skills to manage financial resources effectively for a lifetime of financial well-being. We want to supply residents with a set of skills and knowledge that enables a person to settle on educated and powerful decisions through their understanding of finances.

To do this we have a free workshop, offered once a year. We are pleased to introduce Financial Fitness Workshops. We partner with Expert Resource Center to bring you this amazing opportunity.

Click here to view the flyer.

Free Smoke Alarm Installation

Miami-Dade Fire Rescue’s Free Smoke Alarm Installation Program can help keep you safe in your home. 10-year lithium battery operated alarms will be provided and installed, at no cost, to qualified Miami-Dade County homeowners upon request.

In order to obtain your free smoke alarms, you must live in Miami-Dade County and meet one of the following criteria:

  • Each household serviced must be occupied by at least one resident age 14 or younger, or at least one resident age 65 or older.
  • Low-income or disabled.
  • Deaf or hard of hearing.

Miami-Dade Fire Rescue Free Smoke Alarm Installation Program Presented in Collaboration with the City of North Miami.


Register in-person:
Every Monday, Tuesday and Thursday beginning Nov. 26, 2018
9:00 a.m. - 4:30 p.m.
North Miami Police Sub Station - Community Planning and Development Department, Social Services Office
13753 NW 7 Avenue, North Miami, FL 33168

Click here to fill out the application.


  1. Are Miami-Dade Fire Rescue’s smoke detectors and smoke detector installations free of charge?
    Yes. FEMA has provided funds through a grant to Miami-Dade Fire Rescue, to cover the cost of the smoke detector and the installation.
  2. I meet all the requirements to receive a free smoke detector; but I do not own my home. Does this disqualify my household?
    No. The homeowner would have to sign the “Homeowners Authorization” agreement, located at the bottom of the “Smoke Alarm Installation Request” form before MDFR may complete the installation.
  3. I live in an apartment. Do I qualify for the free smoke alarm installation program?
    MDFR is unable to install in apartments. Only in condos, duplexes, single family homes, townhomes and/or mobile homes.
  4. How many smoke alarms will be installed in my home? What rooms or areas of my residence will smoke alarms be installed?
    MDFR installs smoke alarms in each bedroom of the home, as well as the hallway outside the bedrooms.
  5. What days and times will installations take place?
    Smoke alarm installations take place Monday – Friday, by appointment. The weekend installation schedule may vary.
  6. Do I need to change the batteries?
    Yes, after 10-year period. Smoke alarms installed through MDFR’s Free program come equipped with a 10-year lithium battery. MDFR recommends testing the alarms monthly tests the alarms, then replacing them at the 10-year mark.
  7. How do I know if my smoke alarm is working?
    Press and hold the test/silence button until you hear a very loud piercing sound. If the alarm does not sound, please contact MDFR at 786-331-5216. MDFR will send a representative to check your alarm.
  8. Do free smoke detectors installed by MDFR also detect carbon monoxide?
    No. These alarms are not carbon monoxide alarms.
  9. Are the alarms equipped with photoelectric or ionization sensors?
    Yes. These alarms are dual sensor alarms that have both photoelectric and ionization sensors.
  10. Are the alarms hard wired?
    No. These alarms are not hard wired only lithium battery operated.
  11. Is there a camera in the alarms? Are they monitored?
    No. There are no cameras in the alarms, nor are they monitored in any way.
  12. Why is my smoke alarm sounding if there is no smoke or fire?
    If the alarm sounds without the presence of smoke or fire, it may be defective. Simply contact MDFR at 786-331-5216 to request for a qualified representative to inspect your device.
  13. I have a smoke alarm in my house, how do I know I have enough?
    There should be a smoke alarm in every bedroom of the home as well as the hallway outside the bedrooms.
  14. Will MDFR replace old smoke alarms already installed in my home?
    We will replace any battery operated smoke alarms. We cannot remove or replace hard wired smoke alarms.
Government Assistance

Notary services - Free
We assist individuals with a number of applications including SNAP, SSI, SSDI, TPS, and SSDI




Top to the pageTop

City of North Miami | 776 NE 125 Street | North Miami | Florida 33161 | 305.893.6511