Welcome to the City Manager's Office - Emergency Management Division

776 NE 125 Street
North Miami, FL 33161
Telephone: 305-893-6511
Fax: 305-893-1367
Office Hours:
Monday - Friday
8:00 a.m. - 5:00 p.m.

Commander Angelo M. Brinson, II - Emergency Manager
Telephone: 305-893-6511, Ext.12107
E-Mail: abrinson@northmiamifl.gov

Cyncia Raymond - Emergency Management Administrator
Telephone: 305-891-0294, Ext. 23209
E-Mail: craymond@northmiamifl.gov

Athalie Edwards - Emergency Management Specialist
Telephone: 305-891-0294, Ext.23200
E-Mail: aedwards@northmiamifl.gov

Mission Statement - The Division of Emergency Management (DEM) protects our community by coordinating and integrating all activities necessary to build, sustain and improve our response to various emergencies. This includes mitigation, preparation, response and recovery from threatened or actual natural disasters, acts of terrorism or other man-made disasters.

The Division of Emergency Management (DEM) seeks to promote a safer, less vulnerable community with the capacity to prepare for, respond to and recover from all emergencies, hazards and disasters.

The North Miami Division of Emergency Management (DEM) is responsible for comprehensively planning for, responding to and recovering from all manner of disasters, whether man-made or natural. The DEM utilizes a “Whole Community” concept for training and preparedness activities that include community outreach and education programs and building public-private partnerships between our residents, business owners and city employees.

Helpful Links

Active Shooter Awareness

Active shooter incidents are on the rise and can occur anywhere at anytime. An active shooter is an individual who attempts to kill numerous people usually in a confined space. On average, these volatile events last between 10 to 15 minutes. Quick thinking individuals can often mitigate the amount of destruction wrought by enacting the following safety measures recommended by the U.S. Department of Homeland Security.

Click here to view a video by the U.S. Department of Homeland Security Security on how to behave in the event of an active shooter situation.


RUN and escape, if possible.

  • LEAVE your belongings behind and get away from the shooter.
  • HELP others escape, if possible, but evacuate regardless of whether others agree to follow.
  • WARN and prevent individuals from entering the area of danger, if you can do so safely.
  • CALL 911 when you are safe, and describe the shooter, location, and weapons.

HIDE, if escape is not possible.

  • GET OUT of the shooter's view and stay very quiet.
  •  SILENCE all electronic devices and make sure they won't vibrate.
  •  LOCK AND BLOCK doors, close blinds, and turn off lights.
  •  COMMUNICATE with police silently. Use text message or social media to tag your location, or put a sign in a window.

FIGHT as an absolute last resort.

  • COMMIT to your actions and act as aggressively as possible against the shooter.
  •  RECRUIT others to ambush the shooter with makeshift weapons like chairs, fire extinguishers, scissors, books, etc.
  •  BE PREPARED to cause severe or lethal injury to the shooter.
  •  THROW items and improvised weapons to distract and disarm the shooter.


  •  KEEP HANDS visible and empty. Officers need to control the situation and suspects sometimes hide among the victims.
  •  FOLLOW law enforcement instructions and evacuate in the direction they come from, unless otherwise instructed.
  •  PROVIDE first aid while you wait for first responders to arrive.
  •  TURN wounded people onto their sides if they are unconscious and keep them warm.

Ready.gov / U.S. Department of Homeland Security


Cyber Security Awareness

The Security Division within the Department of Homeland Security and the nonprofit, National Cyber Security Alliance, encourages everyone to raise awareness about the importance of cyber security:

Cyber security is our shared responsibility and we all must work together to improve our Nation's cyber security. Cyber security is not just the responsibility of governments, companies, groups, or individuals. Everyone shares the responsibility for cyber security- from the average smartphone user to a corporate CEO.

To that end, the following recommended tips will help to keep would be hackers from gaining access to your accounts:

  • The first and most obvious step to protecting your information is to increase the complexity of your password or passphrase making it nearly impossible for hackers to breach by computation or algorithms. Passwords should be a combination of letters, numbers and symbols. A Passphrase is a seven to ten word phrase, including spaces in between words such as this: "The road to success is always under construction!”

  • Keep security software current by having the latest security software, web browser and operating system, is the best defense against viruses, malware and other online threats.

  • Turn on automatic updates if that's an available option. Many software programs will automatically connect and update to defend against known risks.

  • Never leave your devices unattended. If you need to leave your computer, phone, or tablet for any length of time, no matter how short, lock it up so no one can use it while you're gone. If you keep sensitive information on a flash drive or external hard drive, make sure to lock it up as well.

  • Links in email, tweets, posts and online advertising are often the way cyber-criminals compromise your computer. If it looks suspicious, even if you know the source, it's best to delete or, if appropriate, mark as junk email. Double check the URL of the website the link takes you to: bad actors will often take advantage of spelling mistakes to direct you to a harmful domain.

Watch the following videos with your friends and family to help share ways to safeguard your electronics:

Tips for securing your indentity against cybersecurity threats.


CPR Training Saves Lives

Research indicates once the heart stops beating unexpectedly or when blood flow stops, a person will lose consciousness within 15 seconds. In that time, a critical incident can quickly turn into a deadly one. This is because time is of the essence when treating a cardiac arrest victim.

The American Red Cross has courses that are beneficial to both businesses and individuals. North Miami employees took part in a training provided by a certified CPR instructor to better assist in times of need. Information is available on providing training for employees at your business or family members at home. Access to products, training and certification is just one click away. To learn more, visit https://www.redcross.org/take-a-class/cpr.

Take the first step in becoming empowered to save a life by viewing the video below on properly administering chest compressions.

Watch the following videos with your friends and family to help share ways to safeguard your electronics:



Flood Insurance, a Necessity

One effect of hurricanes, that many fail to plan for, is FLOODING. No home is completely safe from potential flooding. Flood insurance can be the difference between recovering and being financially devastated. Just one inch of water in a home can cost more than $25,000 in damage. (FloodSmart.Gov)

Here are some important facts to keep in mind:

  • Homeowners and renters insurance does not typically cover flood damage.

  • More than 20 percent of flood claims come from properties outside high-risk flood zones.

  • Flood insurance can pay regardless of whether or not there is a Presidential Disaster Declaration.

In most cases National Flood Insurance Program (NFIP) policies can be purchased through your agent who handles your homeowners or renters insurance. If your insurance agent does not sell flood insurance, you can contact the NFIP Help Center at 800-427-4661.

Watch and share the following video to better understand the benefits of flood insurance:



See Something, Say Something

The Nation's critical infrastructure provides essential services that underpin American society and sustain the American way of life. Critical infrastructure supports major aspects of our daily life such as electrical power, the potable water, transportation systems, first responders and hospitals in our communities, farms that grow and raise our food, and the Internet and communication systems we rely on to stay in touch.

The security and resilience of these critical infrastructure systems is vital not only to public confidence, but also to the Nation’s safety, prosperity, and well-being. A public that can identify unusual and suspicious behavior is essential to protecting our communities from terrorist threats, whether the threat be homegrown or foreign.

"If You See Something, Say Something"® is not just a catchy slogan, but a strategy to follow to keep us all safe. Whether on your way to work, walking in your neighborhood, or out and about in your community, remember: We all play a role in keeping our communities safe.

Remember to stay vigilant and say something when you see signs of suspicious activity. Familiarize yourself with the signs of terrorism-related suspicious activity and when you notice something out of the ordinary, report who or what you saw, when you saw it, where it occurred and why it's suspicious to local authorities (or 9-1-1, in case of an emergency). Click on the following link for a printable flyer by the Department of Homeland Security on ways you can be vigilant: See Something, Say Something

Watch the following video from the U.S. Department of Homeland Security to learn how you can help keep your community safe:



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City of North Miami | 776 NE 125 Street | North Miami | Florida 33161 | 305.893.6511